Privacy Policy

Effective Date: 15 June 2026

Ghanshyam Holidays Private Limited is committed to protecting your privacy in compliance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices) Rules, 2011.

1. Information We Collect

Identity Information: Full name, date of birth, gender, nationality, passport number, and photograph.
Contact Information: Email address, mobile number, and residential address.
Booking Information: Travel preferences, tour selections, group size, dietary requirements, and special assistance needs.
Financial Information: Payment details processed securely via payment gateways. We do not store card data.
Technical Information: IP address, browser type, device identifiers, cookies, and usage data.
Communication Records: Correspondence, enquiry forms, feedback, and reviews submitted by you.

2. How We Use Your Information

To process and confirm your tour bookings and related travel arrangements.
To communicate regarding your booking, itinerary updates, and travel advisories.
To process payments and prevent fraudulent transactions.
To provide visa application assistance and submit documentation to embassies.
To send marketing communications and newsletters (with your prior consent).
To improve our Website, services, and customer experience.
To comply with legal obligations including tax reporting and regulatory requirements.

3. Sharing of Information

Service Providers: Airlines, hotels, transport companies, travel insurance providers, and visa processing agencies.
Government Authorities: Immigration departments, customs, and statutory bodies as required by law.
Payment Processors: Authorised payment gateways operating in compliance with PCI-DSS standards.
Marketing Partners: Only with your explicit consent and subject to their independent privacy policies.

We do not sell, rent, or trade your personal information to any third party for commercial purposes.

4. Data Retention

Booking records are typically retained for a minimum of seven (7) years for tax and legal compliance purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.